PAKISTAN MNP DATABASE (GUARANTEE) LIMITED

PMD is owned by the 4 Cellular Mobile Operators of Pakistan
PMD is a credible technology partner of the CMOs and contributes significantly towards achieving their business objectives. With more than 12 years of delivering Telco-grade Information and Communication Services to the Cellular Mobile Operators, PMD has unmatched Service Availability and Security Infrastructure.
Operational Model
PMD has a direct link with the C-level of CMO's for all Business, Strategy, Technical & Financial Matters.
OUR STORY
PMD was established in 2005 by all the telecom operators in Pakistan, as a centralized, neutral entity, under the framework of the Mobile Number Portability Regulations. Leveraging its position as the MNP Clearing house, connected with all cellular mobile networks in the country, PMD has expanded its portfolio and is currently providing the following additional centralized services:
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We design & develop industry standard technology solutions that are a result of our extensive experience in Telecom and Information Technology. With a strong commitment to research and development, our products & solutions addresses both customers’ business needs and technology demand.
For more information and for consultancy services, please write to us at info@pmdpk.com
State of the Art Data Centre
PMD has a team of qualified, trained and highly motivated employees providing unmatched Support to its clients on the following lines:
Operational Support
- PMD has an 8X5 Help Desk (9:00 AM to 6:00 PM Mon-Fri), which has an Initial Response time of 30 minutes to the customers and a Routine follow-up with the tickets.
- Designing meaningful and graphical analytical reports for clients to improve their business processes, when & where required.
- Generation of Alarm and Alerts for clients to achieve their Business KPIs.
- Ensuring timely and effective remedial measures at PMD or Client’s end for uninterrupted services.
- Designing meaningful and graphical analytical reports for clients to improve their business processes, when & where required.
Technical Support
- 24x7 monitoring of PMD as well as Clients Services
- PMD has a dedicated team of Technical Resources available 24X7, monitoring the systems and keeping the quality of services upfront at every stage. The skills of these resources can be used to perform complex technical tasks, server management, live chats, and phone support based on the customer’s immediate needs.